Customer Banking Specialist - Portland

Cobcv

Portland, , Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Portland Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs

Job Summary

  • As the Customer Banking Specialist in our Portland Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks.
  • We are interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

As the Customer Banking Specialist in our Portland Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Champion risk-adverse culture
  • Work in a busy retail environment

Nice-to-have

  • Financial services experience
  • Hospitality experience
  • Retail experience
  • Genuine interest in career growth

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions and find solutions
  • Ability to act with integrity
  • Customer-centric approach

Work Rights

Not specified

Tailored Resume

Cover Letter