Process architect for all business processes, from creation to process optimization from a business perspective
Job Summary
Process architect for all business processes, from creation to process optimization from a business perspective.
Driving operational excellence by closing process gaps, resolving interface and system errors, and continuously improving operational processes and the customer experience.
Management of a broad network of internal stakeholders (e.g. Market Access) and statutory health insurance partners to ensure aligned processes and expectations.
Matching Summary
Process architect for all business processes, from creation to process optimization from a business perspective.
Skills & Requirements
Must-have
Business process optimization
Interface and system error resolution
Reimbursement process architecture
Statutory health insurance contract translation
Data-driven trend identification
Nice-to-have
Action and solution-oriented
Team-player who takes on accountability
Engaging personality
Customer focused and service-oriented behavior
Teamwork spirit
Key Requirements
University degree in economics, business administration, business information technology or 5+ years of experience
5-7 years experience in medical devices/pharma, e-commerce, or payer
10+ years experience in e-commerce, supply chain, customer experience
Understanding of German reimbursement system
Proven project and process management skills (Classic and Agile)