People Shared Services Analyst (12-month Contract)

Canva

Makati, Philippines
Not specified; equity pyckages included; annual vi...
On-site
1-2 years hr shared services experience
Workday hcm proficiency required
Jira service management ticketing
Canva is seeking a People Shared Services Analyst for a 12-month contract in Makati, Philippines. The role involves providing first-line support for HR processes such as onboarding and offboarding while managing a high volume of employee inquiries

Job Summary

  • This role serves as the first point of contact for employee queries across the entire lifecycle including onboarding and offboarding.
  • The team manages approximately 700 tickets monthly while maintaining strict service level agreements for speed and quality.
  • Employees receive equity packages, inclusive parental leave, and an annual wellbeing allowance to support their personal and professional growth.

Matching Summary

Match Score: 85

Canva is seeking a People Shared Services Analyst for a 12-month contract in Makati, Philippines. The role involves providing first-line support for HR processes such as onboarding and offboarding while managing a high volume of employee inquiries.

Salary

Not specified; Equity packages included; Annual Vibe & Thrive allowance provided

Skills & Requirements

Must-have

  • 1-2 years HR Shared Services experience
  • Workday HCM proficiency required
  • JIRA Service Management ticketing
  • High volume request management
  • Excel pivot tables and VLOOKUP

Nice-to-have

  • Confluence documentation experience
  • Multi-region APAC support background
  • Proactive problem-solving mindset
  • Continuous improvement initiative
  • Global fast-paced environment comfort

Key Requirements

  • 1-2 years HR administration or IS support experience
  • Proficiency in Excel functions and data validation
  • Experience supporting multi-region global teams

Work Rights

Not specified

Tailored Resume

Cover Letter