Customer Service Representative

Chevron

Buenos Aires, Argentina
Handle customer inquiries and purchase orders
Review and validate order requirements
Enter sales orders into system
The Chevron Business Support Center (BASSC) in Buenos Aires provides expert support to Chevron partners globally

Job Summary

  • The Chevron Business Support Center (BASSC) in Buenos Aires provides expert support to Chevron partners globally.
  • Responsibilities include handling customer inquiries, processing sales orders, ensuring timely product delivery, and managing billing.
  • The role involves monitoring the entire order lifecycle and addressing customer complaints by identifying issues and implementing effective solutions.

Matching Summary

The Chevron Business Support Center (BASSC) in Buenos Aires provides expert support to Chevron partners globally.

Skills & Requirements

Must-have

  • Handle customer inquiries and purchase orders
  • Review and validate order requirements
  • Enter sales orders into system
  • Provide information and documentation to stakeholders
  • Monitor order lifecycle and manage communications
  • Address customer complaints and implement solutions

Nice-to-have

  • Managing customer expectations
  • Providing accurate advice
  • Handling short-notice or emergency orders
  • Working with Credit departments
  • Strong team player
  • Ability to work independently

Key Requirements

  • Minimum diploma qualification or relevant studies
  • At least two years of relevant work experience
  • Advanced English Level

Work Rights

Not specified

Tailored Resume

Cover Letter