Director Of Patient Experience

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; not spec...
Not specified
Patient-centered care culture
Quality improvement leadership
Stakeholder engagement
The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead and enhance the patient experience initiatives within the institution. The ideal candidate will possess a healthcare background, strong leadership abilities, and experience in patient-centered care

Job Summary

  • The Director for Patient Experience is responsible for leading an integrated, comprehensive and proactive PX program for the University of Arkansas for Medical Sciences, developing and implementing strategies that improve the experience of patients and their families.
  • UAMS offers a comprehensive benefits package including medical, dental, vision, holiday, vacation, sick leave, education discounts, and retirement matching.
  • The role involves directing the Office of Patient Experience, utilizing institutional data to monitor and improve patient experience, and managing campus initiatives and programs to optimize patient care.

Matching Summary

Match Score: 85

The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead and enhance the patient experience initiatives within the institution. The ideal candidate will possess a healthcare background, strong leadership abilities, and experience in patient-centered care.

Salary

Commensurate with education and experience; Not specified; Yes

Skills & Requirements

Must-have

  • patient-centered care culture
  • quality improvement leadership
  • stakeholder engagement
  • patient experience data analysis
  • health literacy strategies

Nice-to-have

  • cultural humility promotion
  • ambassador for health equity
  • strategic relationship building
  • active listening skills

Key Requirements

  • Bachelor's Degree required
  • 5 years healthcare experience
  • Experience leading quality improvement
  • Project management skills
  • RN or clinical background preferred
  • Patient Experience Certification preferred
  • Process Improvement Certification preferred

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter