Digital Pathology Helpdesk Engineer

Danaher UK

France
**
Remote troubleshooting of software issues
Database management skills
Windows server 2008-2022 expertise
** Leica Biosystems is seeking a Digital Pathology Helpdesk Engineer to provide remote technical support for digital pathology systems. The role involves troubleshooting, managing customer queries, and coordinating with teams across multiple regions to ensure efficient resolution of issues, all while working fully remotely from France. **

Job Summary

  • Leica Biosystems is a global leader in cancer diagnostics committed to advancing cancer diagnostics and improving lives through reliable and easy-to-use solutions.
  • The Digital Pathology Helpdesk Engineer role involves diagnosing faults remotely, providing troubleshooting support, and collaborating with multi-country teams to resolve issues efficiently.
  • This fully remote position offers flexible work arrangements, a comprehensive benefits package, and eligibility for bonus/incentive pay.

Matching Summary

Match Score: 75

** Leica Biosystems is seeking a Digital Pathology Helpdesk Engineer to provide remote technical support for digital pathology systems. The role involves troubleshooting, managing customer queries, and coordinating with teams across multiple regions to ensure efficient resolution of issues, all while working fully remotely from France. **

Skills & Requirements

Must-have

  • Remote troubleshooting of software issues
  • Database management skills
  • Windows Server 2008-2022 expertise
  • Networking skills including firewall knowledge
  • Fluent in French and English

Nice-to-have

  • Experience with Leica Biosystems digital pathology platform
  • Technical support for hardware components
  • Use of remote access tools like Bomgar and TeamViewer
  • Fluency in additional languages
  • Work in multi-country and multi-language environments

Key Requirements

  • Experience in remote software troubleshooting
  • Database management experience
  • Knowledge of Windows Server 2008 to 2022 and virtual machines
  • Networking skills including domain and non-domain environments
  • Fluency in French and English

Work Rights

Not specified

Tailored Resume

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