Technical Lead (ServiceNow)

RELEVANCE LAB PTE. LTD.

Singapore, Singapore
Not specified (assumed to be hybrid or onsite based on typical industry practices).
7+ years servicenow experience
3+ years technical lead role
App engine and csm module expertise
RELEVANCE LAB PTE. LTD. is seeking an experienced Technical Lead for ServiceNow to oversee platform implementations, focusing on App Engine and Customer Service Management (CSM). The role requires a strong technical background, leadership skills, and expertise in ServiceNow best practices

Job Summary

  • This role requires an experienced Technical Lead to drive solution architecture and mentor development teams for ServiceNow platform implementations.
  • The successful candidate will own overall solution architecture, governance, and ensure the adoption of Out-of-the-Box capabilities for scalability.
  • Key responsibilities include leading technical estimation, overseeing integration strategies, and ensuring adherence to coding standards and security policies.

Matching Summary

Match Score: 85

RELEVANCE LAB PTE. LTD. is seeking an experienced Technical Lead for ServiceNow to oversee platform implementations, focusing on App Engine and Customer Service Management (CSM). The role requires a strong technical background, leadership skills, and expertise in ServiceNow best practices.

Skills & Requirements

Must-have

  • 7+ years ServiceNow experience
  • 3+ years technical lead role
  • App Engine and CSM module expertise
  • JavaScript and Glide API proficiency
  • REST and SOAP API integration skills

Nice-to-have

  • Automated Test Framework (ATF) exposure
  • Government or regulated environment experience
  • MID Server configuration knowledge
  • Flow Designer implementation skills

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow CIS-CSM certification
  • Minimum 7 years total ServiceNow experience
  • Minimum 3 years in a technical lead capacity

Work Rights

Not specified

Tailored Resume

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