Not specified; salary reviews mentioned as pyrt of...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work
Job Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
EML offers a supportive learning culture with full training provided, allowing candidates without prior case management experience to thrive.
Employees benefit from flexible working arrangements including up to 3 days of remote work per week after training completion.
Matching Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
Salary
Not specified; Salary reviews mentioned as part of annual incentive scheme
Skills & Requirements
Must-have
Claims management experience OR customer service skills
Allied health experience preferred
Strong written and verbal communication skills
Stakeholder engagement and management skills
Analytical problem solving and decision making
Nice-to-have
Personal injury experience in alternative schemes
Empathetic resilient and motivational approach
Willingness to learn and positive attitude
Outcome and results focused mindset
Experience with legislative regulatory requirements
Key Requirements
Demonstrated experience in claims management OR strong customer service skills OR allied health experience
Personal injury experience in alternative schemes is highly desirable