Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability
Job Summary
Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability.
The IT Service Desk Analyst role is service critical, acting as the first point of contact for a global user base and ensuring timely resolution of IT issues.
This is a fully onsite role based in Milton Keynes, requiring high customer engagement and technical troubleshooting skills.
Matching Summary
Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability.
Skills & Requirements
Must-have
1st line IT support experience
Microsoft Windows troubleshooting
Service Now ticketing system
Active Directory management
Hardware and mobile phone support
Onsite work in Milton Keynes
Nice-to-have
Experience with Mac operating system
Proactive and customer-focused
Strong multitasking and time management
Ability to create knowledge base articles
Key Requirements
2-4 years IT Service/Help Desk experience
Experience supporting Windows-based environments
Educated in computer science or equivalent experience