Polyphonic Customer Success Manager | Johnson & Johnson Medtech | Uae

Johnson & Johnson

Abu Dhabi, United Arab Emirates
Not specified (assumed to be hybrid or onsite based on the nature of the role)
Post-implementation success
Drive platform adoption
Stakeholder engagement
Johnson & Johnson MedTech is seeking a Polyphonic Customer Success Manager in Abu Dhabi, UAE, to ensure the success of their digital products post-implementation. The role focuses on driving adoption, stakeholder engagement, and delivering measurable customer value in healthcare settings

Job Summary

  • This role is responsible for driving adoption, stakeholder engagement, and measurable customer value after go-live.
  • You will partner with surgeons, OR teams, hospital administrators, and internal teams to help customers achieve target outcomes, expand adoption, and provide structured voice-of-customer feedback.
  • We are searching for the best talent for Polyphonic Customer Success Manager.

Matching Summary

Match Score: 85

Johnson & Johnson MedTech is seeking a Polyphonic Customer Success Manager in Abu Dhabi, UAE, to ensure the success of their digital products post-implementation. The role focuses on driving adoption, stakeholder engagement, and delivering measurable customer value in healthcare settings.

Skills & Requirements

Must-have

  • post-implementation success
  • drive platform adoption
  • stakeholder engagement
  • voice-of-customer feedback
  • customer success plans

Nice-to-have

  • strategic conversations
  • hands-on execution
  • relationship building
  • process improvements
  • service excellence

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 5+ years in customer-facing roles
  • Experience supporting software, digital health, or MedTech customers
  • Demonstrated success driving adoption and stakeholder engagement
  • Strong written and verbal English communication skills

Work Rights

Not specified

Tailored Resume

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