Base: $35.12 usd hourly; bonus/equity: not specifi...
On-site
Luxury customer service
Front office operations
Guest billing and credit management
As a Fairmont Gold Specialist, you will play a key role in creating memorable guest experiences by providing personalized service and showcasing hotel amenities
Job Summary
As a Fairmont Gold Specialist, you will play a key role in creating memorable guest experiences by providing personalized service and showcasing hotel amenities.
The position offers discounted hotel rooms and food & beverage rates at sister properties globally, along with learning programs to promote growth and development.
The work environment values trust, respect, integrity, diversity, and inclusion, providing a supportive and inspiring workplace.
Matching Summary
As a Fairmont Gold Specialist, you will play a key role in creating memorable guest experiences by providing personalized service and showcasing hotel amenities.
Salary
Base: $35.12 USD hourly; Bonus/Equity: Not specified; Benefits: Discounted hotel rooms and food & beverage rates, learning programs, career growth opportunities
Skills & Requirements
Must-have
Luxury customer service
Front Office operations
Guest billing and credit management
Concierge services
Use of Opera software
Multitasking in fast-paced environment
Professional and engaging guest communication
Nice-to-have
Problem-solving abilities
Team collaboration
Ability to think outside the box
Conflict resolution skills
Flexible working hours
Attention to detail
Can-do attitude
Key Requirements
High school diploma
College degree in Hospitality or Business preferred
Minimum two years experience at a 5-Star hotel
Previous Front Office experience at 5-Star hotel preferred
Proof of eligibility to work in the USA
Work Rights
Must provide proof of eligibility to be employed in the United States of America