Ai Trainer

norionbank.no

Helsingborg, Sweden
On-site
Analyze customer dialogues
Train ai solutions
Quality assurance
Norion Bank is seeking an AI Trainer for a 12-month contract role based in Helsingborg, Sweden. The position focuses on analyzing customer dialogues, enhancing AI solutions, and ensuring the quality of AI-based customer interactions within the bank's Contact Center

Job Summary

  • As an AI Trainer, you will work operationally to analyze customer dialogues and train and further develop our AI-based solutions.
  • You will be an important part of building and optimizing our new AI platform, with the goal of creating more accurate, effective, and value-creating customer interactions.
  • We offer you an exciting company with good development opportunities, ongoing skills development, and joint activities on and off the workplace.

Matching Summary

Match Score: 85

Norion Bank is seeking an AI Trainer for a 12-month contract role based in Helsingborg, Sweden. The position focuses on analyzing customer dialogues, enhancing AI solutions, and ensuring the quality of AI-based customer interactions within the bank's Contact Center.

Skills & Requirements

Must-have

  • analyze customer dialogues
  • train AI solutions
  • quality assurance
  • improve AI platform
  • develop knowledge content

Nice-to-have

  • interest in AI and digital solutions
  • analytical and meticulous
  • proactive and prioritize
  • work in a changing environment

Key Requirements

  • Good Swedish and English skills
  • Previous Contact Center experience
  • Experience with digital platforms and systems

Work Rights

Not specified

Tailored Resume

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