Policy Services Officer - Major Alteration (1 Year Contract)
Prudential Assurance UK
Policy services processing
Customer request management
Process improvement identification
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis
Job Summary
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.
You will also work on projects relating to the area of work as well as driving feedback loop to identify process gaps and implementing improvements.
You will report to a Team Manager within Policy Services team and ensure a timely and seamless experience provided to our Financial Consultants and customers.
Matching Summary
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.
Skills & Requirements
Must-have
Policy Services processing
Customer request management
Process improvement identification
Financial Consultant support
MS Office proficiency
Nice-to-have
Keen learner
Customer-oriented
Digital mindset
Independent work ability
Key Requirements
Diploma or Degree holder
Knowledge on Life, ILP and term insurance plans (added advantage)