Indigenous Banking Specialist Part Time

mobile.career

Australia
Fully remote with one day a fortnight in an office.
Indigenous customer relationship building
Culturally appropriate communication
End-to-end customer enquiry handling
The Indigenous Banking Specialist role is a part-time, fully remote position focused on supporting Indigenous customers in Australia by providing culturally appropriate banking services. The role emphasizes building relationships and ensuring access to banking products for remote Indigenous communities

Job Summary

  • Our Indigenous Customer Assistance Line (ICAL) is the first of its type for banking in Australia, providing relevant banking services for remote Indigenous customers.
  • Your responsibilities include building and maintaining positive relationships with Indigenous customers and communities, delivering outstanding customer service, and promoting self-service options.
  • This role puts you at the front line, helping secure financial security and advancement for Indigenous Australians by assisting them with their everyday banking.

Matching Summary

Match Score: 85

The Indigenous Banking Specialist role is a part-time, fully remote position focused on supporting Indigenous customers in Australia by providing culturally appropriate banking services. The role emphasizes building relationships and ensuring access to banking products for remote Indigenous communities.

Skills & Requirements

Must-have

  • Indigenous customer relationship building
  • Culturally appropriate communication
  • End-to-end customer enquiry handling
  • Remote customer banking support
  • Financial security and advancement focus

Nice-to-have

  • Enthusiastic and determined individual
  • Passion for Indigenous communities
  • Building positive relationships
  • Persuading diverse stakeholders

Key Requirements

  • 12 month secondment or fixed term contract
  • Working from home with occasional office visits
  • Candidates from all states
  • Highly developed written and verbal communication skills
  • Demonstrated customer and community engagement skills
  • Ability to work in collaboration with communities and stakeholders
  • Strong customer service experience with excellent attention to detail

Work Rights

Not specified

Tailored Resume

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