Client Service Coordinator

Banfield

San Pedro, CA, US
$16.93 - $21.63 hourly; not specified; not specifi...
On-site
Client and pet flow management
Maximizing veterinary team productivity
Professional and efficient client service
Banfield is seeking a Client Service Coordinator in San Pedro, CA, responsible for managing client and pet flow in a veterinary setting while providing exceptional customer service. The role requires strong communication skills and the ability to maximize the productivity of the veterinary team

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Responsibilities include actively recruiting new clients, educating them about wellness plans and hospital services, and assisting with documentation, information, and scheduling.
  • Banfield offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and pet wellness plans.

Matching Summary

Match Score: 80

Banfield is seeking a Client Service Coordinator in San Pedro, CA, responsible for managing client and pet flow in a veterinary setting while providing exceptional customer service. The role requires strong communication skills and the ability to maximize the productivity of the veterinary team.

Salary

$16.93 - $21.63 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Client and pet flow management
  • Maximizing veterinary team productivity
  • Professional and efficient client service
  • Educating clients on pet health and services
  • Handling financial transactions accurately

Nice-to-have

  • Living the Five Principles of Mars
  • Welcoming and friendly demeanor
  • Influencing client retention and referrals

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter