Business Analysis

Capital One

Bangalore, Karnataka, India
Bachelor's degree in quantitative field
5 years analytics or business analysis experience
Strong statistical and ml model understanding
The role involves developing business strategy to drive growth and profitability while leveraging AI and GenAI to resolve customer complaints

Job Summary

  • The role involves developing business strategy to drive growth and profitability while leveraging AI and GenAI to resolve customer complaints.
  • Candidates will translate complex data requirements into actionable product features and manage the delivery sequence of business intent.
  • The team serves as the central nervous system for enterprise-wide customer resolution, aggregating fragmented data into a seamless journey format.

Matching Summary

The role involves developing business strategy to drive growth and profitability while leveraging AI and GenAI to resolve customer complaints.

Skills & Requirements

Must-have

  • Bachelor's Degree in quantitative field
  • 5 years analytics or business analysis experience
  • Strong statistical and ML model understanding

Nice-to-have

  • Experience with Python, R, SQL, and relational databases
  • Financial services industry background
  • Excellent executive communication skills

Key Requirements

  • Bachelor's Degree in Statistics, Math, Engineering, Economics, Finance, or Operations Research
  • At least 5 years of professional work experience in analytics or data-driven product management
  • Proven track record in decision making based on analytics

Work Rights

Not specified

Tailored Resume

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