Customer Technology Specialist Ii

University of Rochester

Brighton, New York, United States
Base: $60,431.00 - $84,603.00; bonus/equity: not s...
High level hardware support
Application support and troubleshooting
Customer service skills
The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing high-level technology support and acting as a liaison between departments and IT. Opportunities for improvement and efficiency in technology use are encouraged in this position

Job Summary

  • The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing high-level technology support and acting as a liaison between departments and IT. Opportunities for improvement and efficiency in technology use are encouraged in this position.

Matching Summary

The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing high-level technology support and acting as a liaison between departments and IT. Opportunities for improvement and efficiency in technology use are encouraged in this position.

Salary

Base: $60,431.00 - $84,603.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High level hardware support
  • Application support and troubleshooting
  • Customer service skills

Nice-to-have

  • Project management abilities
  • Ability to work independently
  • Calm under pressure

Key Requirements

  • 5 years of relevant experience
  • High School diploma or equivalent
  • Advanced understanding of LAN/WAN technologies

Work Rights

Not specified

Tailored Resume

Cover Letter