Insurance Solutions Specialist

Insignia Financial Ltd

Melbourne, VIC, Australia
On-site
End-to-end insurance and claims management
Superannuation transactions processing
Liaise with members and stakeholders
Deliver specialised, end-to-end support across insurance, family law and financial hardship matters, managing a portfolio of complex cases during critical life moments for members

Job Summary

  • Deliver specialised, end-to-end support across insurance, family law and financial hardship matters, managing a portfolio of complex cases during critical life moments for members.
  • You’ll work closely with internal teams, insurers and external stakeholders to ensure accurate, compliant and empathetic outcomes.
  • This is a hands-on role suited to someone who thrives in detail, values customer care, and is passionate about supporting vulnerable members.

Matching Summary

Deliver specialised, end-to-end support across insurance, family law and financial hardship matters, managing a portfolio of complex cases during critical life moments for members.

Skills & Requirements

Must-have

  • End-to-end insurance and claims management
  • Superannuation transactions processing
  • Liaise with members and stakeholders
  • Support vulnerable members
  • Risk and compliance identification

Nice-to-have

  • Continuous improvement focus
  • Knowledge sharing across team
  • Empathetic and professional communication

Key Requirements

  • Proven experience in superannuation, insurance or financial services
  • Sound knowledge of superannuation legislation
  • Understanding of insurance cover types
  • Foundational understanding of family law
  • Evidence of eligibility to work in Australia

Work Rights

Evidence of eligibility to work in Australia required

Tailored Resume

Cover Letter