The Associate Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts
Job Summary
The Associate Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts.
This role is the connective tissue between clients and Kargo's internal teams — ensuring campaigns launch correctly, perform to goal, and create the conditions for retention and growth.
Success looks like campaigns executing on time and on spec, fostering warm and responsive client relationships, and delivering reporting with insight, not just data.
Matching Summary
The Associate Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts.
Skills & Requirements
Must-have
Direct and programmatic campaign mechanics
MS Excel and Google Sheets proficiency
Digital media metrics and terminology
Nice-to-have
Cross-functional team collaboration
Campaign troubleshooting experience
Proactive problem-solving skills
Key Requirements
1+ years in digital media, ad tech, or client-facing role
Working knowledge of campaign trafficking, tagging, asset collection