Not specified (implies potential for hybrid or in-person based on responsibilities).
Previous supervisory or leadership experience
Strong communication and empathy skills
Experience in customer service environments
Leominster Animal Hospital is seeking a Customer Service Lead to supervise their front desk team, focusing on creating an exceptional client experience in a fast-paced environment. The ideal candidate should possess strong leadership qualities, a background in customer service, and the ability to manage team dynamics while delivering compassionate care
Job Summary
The role involves leading a front desk team to ensure compassionate, high-quality client experiences at Leominster Animal Hospital.
Responsibilities include coaching staff, managing schedules, handling escalated concerns, and supporting the medical team with scheduling and billing.
The company offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits.
Matching Summary
Match Score: 85
Leominster Animal Hospital is seeking a Customer Service Lead to supervise their front desk team, focusing on creating an exceptional client experience in a fast-paced environment. The ideal candidate should possess strong leadership qualities, a background in customer service, and the ability to manage team dynamics while delivering compassionate care.
Salary
Competitive pay; Performance bonuses available; Benefits include 401(k) matching and student loan assistance