Program Architect

Dentsu Creative ANZ

Mumbai, India
Lead end-to-end qualtrics engage projects
Manage project budgets and billing milestones
Establish governance with raci matrices
The role involves leading the full lifecycle of Qualtrics Engage projects from presales through closure while ensuring scope, schedule, and quality are met

Job Summary

  • The role involves leading the full lifecycle of Qualtrics Engage projects from presales through closure while ensuring scope, schedule, and quality are met.
  • As the Single Point of Contact, the Program Architect must maintain clear communication with clients and internal stakeholders to align solutions with CX/EX objectives.
  • Key responsibilities include managing project budgets, tracking forecasts against actuals, and driving proactive risk mitigation to prevent escalations.

Matching Summary

The role involves leading the full lifecycle of Qualtrics Engage projects from presales through closure while ensuring scope, schedule, and quality are met.

Skills & Requirements

Must-have

  • Lead end-to-end Qualtrics Engage projects
  • Manage project budgets and billing milestones
  • Establish governance with RACI matrices
  • Drive risk and dependency management
  • Oversee survey build and UAT validation

Nice-to-have

  • Proactive internal/external alerting
  • Collaboration with technical experts
  • Experience with change management processes
  • Strong ethical and legal conduct awareness

Key Requirements

  • Qualtrics certifications (preferred)
  • Experience in program or project management
  • Ability to manage cross-functional teams

Work Rights

Not specified

Tailored Resume

Cover Letter