Service Center Assistant

hr.cornell.edu

Ithaca, New York, US
Base: $24.30 - $26.79; bonus/equity: not specified...
Fully remote
High level of customer service
Attention to detail
Key disbursements and mail services
Cornell University is seeking a Service Center Assistant to provide exceptional customer service and administrative support to students and guests across its various service centers. The role involves managing key disbursements, mail services, and collaborating with student staff, all while fostering an inclusive environment

Job Summary

  • The Service Center Assistant promotes a welcoming and informative reception to all students and guests by providing a high level of customer service around critical tasks such as key disbursements, mail, and package services.
  • The Service Center Assistant ensures that all daily administrative and clerical processes are complete for their respective Service Center in an efficient and timely manner and will also coordinate the efforts of student guest service agents.
  • This position may require varied or extended work hours, including nights, weekends, and some holidays, based on business needs.

Matching Summary

Match Score: 75

Cornell University is seeking a Service Center Assistant to provide exceptional customer service and administrative support to students and guests across its various service centers. The role involves managing key disbursements, mail services, and collaborating with student staff, all while fostering an inclusive environment.

Salary

Base: $24.30 - $26.79; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High level of customer service
  • Attention to detail
  • Key disbursements and mail services
  • Administrative and clerical processes
  • Coordinate student staff

Nice-to-have

  • Welcoming and inclusive environment
  • Good judgment and tact
  • Confidentiality
  • Cross-departmental collaboration
  • Training and coaching student staff

Key Requirements

  • High school diploma or equivalent
  • At least two years of related experience
  • Proficiency with basic Office software
  • Experience modeling values that support inclusion

Work Rights

Not specified

Tailored Resume

Cover Letter