Software Engineeringapplication Developer-contact Centerprofessionalgurgaon, In
IBM
Gurgaon, Haryana, India
Hybrid
Cisco contact center platform
24/7 availability and reliability
Tier 2 support
IBM is seeking an Application Developer for their Contact Center team in Gurgaon, India. The role requires expertise in maintaining contact center systems and supporting clients' hybrid-cloud and AI initiatives, ideally suited for candidates with 5+ years of relevant experience
Job Summary
You will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), delivering deep technical and industry expertise to clients globally.
As an Application Developer, you will participate in all aspects of the software development lifecycle, creating software to enable clients' hybrid-cloud and AI journeys.
Your role involves ensuring system uptime, monitoring, incident response, automation, performance optimization, and platform maintenance for contact center systems.
Matching Summary
Match Score: 85
IBM is seeking an Application Developer for their Contact Center team in Gurgaon, India. The role requires expertise in maintaining contact center systems and supporting clients' hybrid-cloud and AI initiatives, ideally suited for candidates with 5+ years of relevant experience.