You will own and manage the integrations pipeline to reduce onboarding timelines and ensure a world-class onboarding experience for shippers
Job Summary
You will own and manage the integrations pipeline to reduce onboarding timelines and ensure a world-class onboarding experience for shippers.
This role requires collaboration with tech, business, and operations teams to remove bottlenecks and drive process improvements.
You will act as the primary point of contact for customers onboarding onto the Amazon Shipping platform and champion the voice of the customer internally.
Matching Summary
You will own and manage the integrations pipeline to reduce onboarding timelines and ensure a world-class onboarding experience for shippers.
Skills & Requirements
Must-have
Integrations and API familiarity
Customer onboarding management
Cross-functional collaboration
Process improvement and scaling
Stakeholder communication skills
Nice-to-have
Analytical mindset
Bias for action and ownership
Experience in fast-paced environments
Client-facing or customer-success experience
Key Requirements
Past experience in client-facing or customer-success role
Hands-on experience or strong familiarity with integrations or technical onboarding
Strong communication and stakeholder management skills