Not specified (assumed to be hybrid based on industry norms for it roles).
Microsoft endpoint configuration manager (mecm)
Microsoft intune
Windows 10/11 os management
Dexcom Inc. is seeking a Senior Desktop Support Engineer in Penang, Malaysia, to lead endpoint management and provide advanced technical support using tools such as Microsoft Endpoint Configuration Manager (MECM) and Intune. The ideal candidate will have a strong technical foundation, experience with Windows operating systems, and excellent customer service skills
Job Summary
You will lead endpoint management using Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune, including application packaging, deployment, compliance, and lifecycle management.
You act as an escalation point to diagnose and resolve complex hardware and software issues, including operating system failures, application issues, and endpoint performance problems.
You stay current with modern endpoint management and desktop technologies, proactively recommending improvements aligned with Intune and cloud-first strategies.
Matching Summary
Match Score: 85
Dexcom Inc. is seeking a Senior Desktop Support Engineer in Penang, Malaysia, to lead endpoint management and provide advanced technical support using tools such as Microsoft Endpoint Configuration Manager (MECM) and Intune. The ideal candidate will have a strong technical foundation, experience with Windows operating systems, and excellent customer service skills.
Skills & Requirements
Must-have
Microsoft Endpoint Configuration Manager (MECM)
Microsoft Intune
Windows 10/11 OS management
Endpoint security controls
PowerShell scripting
Nice-to-have
Customer-focused communication
Collaboration with global teams
Proactive technology recommendations
Mentoring junior team members
Key Requirements
5-8 years of related experience
Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience
Relevant professional certifications (e.g., MCSE or similar)