Base: $75,092 - $86,355; bonus/equity: not specifi...
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Student cashiering operations
Collections and loans management
Customer service excellence
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The University of Arkansas is seeking a Director of Student Accounts to lead the customer-facing operations of the Treasurer's Office. The ideal candidate should possess strong leadership skills, experience in customer service and financial settings, and a commitment to compliance and efficiency.
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Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including Cashiering, Collections, and Customer Service Teams.
Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with all relevant statutes, regulations, policies, and procedures.
The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, and retirement programs.
Matching Summary
Match Score: 75
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The University of Arkansas is seeking a Director of Student Accounts to lead the customer-facing operations of the Treasurer's Office. The ideal candidate should possess strong leadership skills, experience in customer service and financial settings, and a commitment to compliance and efficiency.
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Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, retirement programs
Skills & Requirements
Must-have
Student Cashiering Operations
Collections and Loans Management
Customer Service Excellence
Financial Compliance
System Implementation and Testing
Nice-to-have
Strategic Planning and Resource Allocation
Human Resources Management
Problem Identification and Resolution
Collaborative Work Environment
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
Minimum two years of customer service experience
Minimum two years of supervisory experience
Minimum two years of experience in higher education or financial setting
Proof of legal authority to work in the United States