It Manager - Technology & Operations

Chanel (Australia) Pty Ltd

Singapore, Singapore
On-site
Service delivery management
Production infrastructure and application support
Information security enforcement
Chanel is seeking an IT Manager for Technology & Operations in Singapore to oversee technology services for Southeast Asia. The role requires strong service delivery management, project management capabilities, and effective communication to ensure high performance and customer satisfaction

Job Summary

  • This role focuses on ensuring the delivery of technology services, including application and infrastructure, to export markets in Southeast Asia managed by the Singapore business.
  • Key responsibilities include managing incidents, problems, overseeing service quality, leading information security enforcement, and scoping/delivering IT projects.
  • The ideal candidate will have at least 8+ years of experience in Service Delivery Management with a degree in a technical field and ITIL V3/4 certification.

Matching Summary

Match Score: 85

Chanel is seeking an IT Manager for Technology & Operations in Singapore to oversee technology services for Southeast Asia. The role requires strong service delivery management, project management capabilities, and effective communication to ensure high performance and customer satisfaction.

Skills & Requirements

Must-have

  • Service Delivery Management
  • Production infrastructure and application support
  • Information security enforcement
  • Stakeholder management
  • Effective communication skills

Nice-to-have

  • Collaborative environment
  • Enthusiasm for new technology and data
  • Agility in designing holistic solutions

Key Requirements

  • 8+ years hands on experience in Service Delivery Management
  • Degree-qualified in Engineering/ Computer Science/ Information Technology
  • ITIL V3/4 (Foundation Level)
  • PMP-certified

Work Rights

Not specified

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