DXC Technology is seeking a ServiceNow Business Analyst to gather and analyze business requirements, design solutions, and optimize workflows on the ServiceNow platform. The role requires collaboration with stakeholders and development teams to ensure the platform aligns with organizational goals, emphasizing process improvements and effective communication
Job Summary
As a ServiceNow Business Analyst, you will be responsible for analyzing business needs and translating them into functional requirements on the ServiceNow platform.
This role partners closely with stakeholders and development teams to design solutions, optimize workflows, and ensure the platform aligns with the organization’s roadmap.
DXC Technology helps global organizations run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.
Matching Summary
Match Score: 85
DXC Technology is seeking a ServiceNow Business Analyst to gather and analyze business requirements, design solutions, and optimize workflows on the ServiceNow platform. The role requires collaboration with stakeholders and development teams to ensure the platform aligns with organizational goals, emphasizing process improvements and effective communication.
Skills & Requirements
Must-have
ServiceNow platform experience
requirements gathering and analysis
solution design and collaboration
process optimization using ServiceNow
stakeholder communication
Nice-to-have
Agile/Scrum methodologies
collaboration and wellbeing focus
inclusive environment
Key Requirements
ServiceNow Certified System Administrator (preferred or required)
Experience with ServiceNow CSM or FSO modules
Strong understanding of business analysis methodologies
Experience writing user stories and conducting workshops