Customer Banking Specialist - Kippa Ring

CommBank

Kippa Ring, Queensland, Australia
Part-time, 29 hours per week, predetermined roster.
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
CommBank is seeking a Customer Banking Specialist for its Kippa Ring branch, offering a part-time role focused on delivering exceptional customer service and facilitating banking transactions. The position requires availability for a predetermined roster and aims to engage with customers to support their financial well-being

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Kippa Ring branch, offering a part-time role focused on delivering exceptional customer service and facilitating banking transactions. The position requires availability for a predetermined roster and aims to engage with customers to support their financial well-being.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling and ATM procedures
  • Educate customers on digital banking
  • Follow bank processes and procedures

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • Problem-solve effectively

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter