Associate Director, Servicenow Platform Engineering - Platform Management

Merck Sharp & Dohme Corp

Hyderabad, India
Hybrid
Servicenow platform administration
Devops practices
Integration methods
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.
  • Lead initiatives to enhance operational maturity, integrations robustness, instance hardening, quality engineering, and CI/CD adoption within the ServiceNow platform.
  • Develop and maintain a robust platform architecture framework, establish governance policies, and lead a cross-functional engineering team to ensure platform health and performance.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.

Skills & Requirements

Must-have

  • ServiceNow Platform Administration
  • DevOps practices
  • integration methods
  • operational best practices
  • platform architecture framework
  • governance policies and standards

Nice-to-have

  • Now Assist
  • Virtual Agent
  • Portal
  • Service Provider
  • Performance Analytics
  • Operational Playbooks
  • Atlassian Products

Key Requirements

  • Minimum 10 years of relevant work experience
  • Minimum 1 Certified Implementation Specialist certification across 3 areas
  • MSc Degree or BSc Degree in Computer Science, Data Science, Information Technology, or related field, or equivalent experience
  • Strong project management skills
  • Excellent analytical and problem-solving skills
  • Experience with integration solutions
  • Strong communication and facilitation skills

Work Rights

Not specified

Tailored Resume

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