Not specified; not specified; benefits: medical, d...
Not specified
Minimum 1-year collections experience
Strong communication and negotiation skills
Conflict-resolution capabilities in call center
Fiserv is seeking a Collections Specialist to manage unpaid consumer and B2B debts in a call center environment, emphasizing negotiation skills and compliance with regulations. Ideal candidates should have at least one year of collections or call center experience, strong communication skills, and a high school diploma
Job Summary
You will be responsible for driving results by collecting unpaid consumer and B2B debt through both manual and system-driven dialer systems in a call center environment.
Success in this role depends on sound judgment, strong negotiation skills, and accountability for meeting aggressive collection targets that support departmental and organizational goals.
Benefits include a Fuel Your Life program for well-being, paid holidays, no-cost mental health support, and medical, dental, vision, life, and disability insurance options available day one.
Matching Summary
Match Score: 75
Fiserv is seeking a Collections Specialist to manage unpaid consumer and B2B debts in a call center environment, emphasizing negotiation skills and compliance with regulations. Ideal candidates should have at least one year of collections or call center experience, strong communication skills, and a high school diploma.
Salary
Not specified; Not specified; Benefits: Medical, dental, vision, life, disability, tuition assistance, EAP, retirement planning
Skills & Requirements
Must-have
Minimum 1-year collections experience
Strong communication and negotiation skills
Conflict-resolution capabilities in call center
Nice-to-have
Experience with CUBS system
Extensive knowledge of FDCPA regulations
Proficiency in Microsoft Office suite
Key Requirements
High School Diploma or equivalent
Valid and unrestricted U.S. work authorization
No sponsorship required for visas
Work Rights
Must have valid and unrestricted U.S. work authorization