AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will play a crucial role in providing exceptional client experiences while managing appointments and communications. The position requires strong customer service skills, a compassionate approach, and a willingness to work in a fast-paced environment
Job Summary
The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication.
Employees benefit from tailored development programs, mentorship, competitive pay with performance bonuses, and comprehensive health and financial benefits.
The role requires managing appointments, triaging inquiries, processing payments, and maintaining accurate patient records in a fast-paced environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will play a crucial role in providing exceptional client experiences while managing appointments and communications. The position requires strong customer service skills, a compassionate approach, and a willingness to work in a fast-paced environment.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Maintain organized reception area
Nice-to-have
Prior customer service experience in veterinary setting
Strong empathy for upset or emotional clients
Ability to handle multiple tasks efficiently
Basic proficiency with scheduling software
Desire to provide compassionate client-focused service
Key Requirements
High school diploma or equivalent work experience required