Major Incident Manager With Banking / Finance Domain – 24/7 Rotational Shift

Worldpay (FIS)

Multiple Locations
On-site
24/7 rotational shift
Banking/finance domain experience
Lead incident response teams
FIS is seeking a Major Incident Manager with experience in the banking and finance domain to provide 24/7 support and management of critical incidents. The ideal candidate will have 4-7 years of experience in Major Incident Management and the ability to work under pressure in a fast-paced environment

Job Summary

  • Provide 24x7 support and management of incidents throughout incident lifecycle within a production environment.
  • Lead and coordinate the incident response team during critical service disruptions.
  • Develop and maintain incident management procedures and playbooks.

Matching Summary

Match Score: 85

FIS is seeking a Major Incident Manager with experience in the banking and finance domain to provide 24/7 support and management of critical incidents. The ideal candidate will have 4-7 years of experience in Major Incident Management and the ability to work under pressure in a fast-paced environment.

Skills & Requirements

Must-have

  • 24/7 rotational shift
  • Banking/Finance domain experience
  • Lead incident response teams
  • Manage critical service disruptions
  • Provide status updates to leadership

Nice-to-have

  • Knowledge of FIS products
  • Financial services industry knowledge
  • Collaborative and entrepreneurial team

Key Requirements

  • 4-7 years experience
  • UK/US client experience
  • Banking/Finance domain hands-on experience

Work Rights

Not specified

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