Customer Service Representative

Story Road Animal Hospital

Irving, TX, United States
$15.00 - $18.00ph doe; not specified; pyrt-time he...
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Handling phones and customers
Managing check-ins and check-outs
Handling cash and cards
** Story Road Animal Hospital is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate should possess strong communication skills, previous customer service experience, and be comfortable in a fast-paced environment, all while providing exceptional service to pet owners. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Story Road Animal Hospital is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate should possess strong communication skills, previous customer service experience, and be comfortable in a fast-paced environment, all while providing exceptional service to pet owners. **

Salary

$15.00 - $18.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter