Customer Service Representative

Storyroadvet Inc

NJ, United States
Base: $16.50–$17.50ph doe; bonus/equity: tips; ben...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.
  • Our goal is simple: make pets feel at home and their humans feel at ease.
  • We are all about creating a workplace that's bursting with diversity and inclusivity.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.

Salary

Base: $16.50–$17.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting team members

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones and paw prints
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter