As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business to create an exceptional customer experience and operational excellence
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business to create an exceptional customer experience and operational excellence.
You will lead and inspire a team of sales associates to achieve and surpass their goals while fostering a culture of passion and positivity.
The role involves driving sales, managing cash handling and store opening/closing, training team members, and promoting the brand's ethical values.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business to create an exceptional customer experience and operational excellence.
Skills & Requirements
Must-have
customer service and sales experience
cash handling and store opening/closing
supervisory experience with coaching and training
fast-paced team environment
flexible schedule including evenings and weekends
Nice-to-have
consultation-based customer service
sales metrics analysis
knowledge of skincare or cosmetics
passion for natural beauty and ethical business
promoting diversity, equity, inclusion, and belonging
Key Requirements
Minimum 1 year customer service and sales experience
Minimum 1 year cash handling and opening/closing experience
Minimum 1 year supervisory experience with coaching and training
Experience in problem-solving customer service issues
Flexible schedule availability including evenings, weekends, and holidays