Manager, Global Product Support Engineer (cvd)

Applied Materials

Singapore, Singapore
High value problem solving
On-site installation and repair
Troubleshooting complex equipment
Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones

Job Summary

  • Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones.
  • Manages small GPS team or program providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones.

Skills & Requirements

Must-have

  • High Value Problem Solving
  • On-site Installation and Repair
  • Troubleshooting Complex Equipment
  • New Product Service Procedures
  • Drive Engineering Issue Resolution

Nice-to-have

  • Supportive Work Culture
  • Career Development Opportunities
  • Cross-functional Collaboration
  • Customer Engagement

Key Requirements

  • 8+ years product support/field engineering
  • Leadership experience required
  • PhD/Master's/Bachelor's degree in Engineering
  • Experience with NPI, FMECA, design reviews
  • Beta site test plan ownership

Work Rights

Not specified

Tailored Resume

Cover Letter