Customer Solutions Engineer

KONE GmbH

Pero, Italy
Technical product support
Translate customer needs
Non-standard solutions
KONE's mission is to improve the flow of urban life by providing elevators, escalators, and maintenance solutions

Job Summary

  • KONE's mission is to improve the flow of urban life by providing elevators, escalators, and maintenance solutions.
  • The Customer Solutions Engineer provides technical product support, translates customer needs into product requirements, identifies non-standard solutions, and collaborates on offer presentations for new KONE systems.
  • KONE is committed to valuing people and their talents, promoting gender equality, and fostering an innovative and collaborative working culture.

Matching Summary

KONE's mission is to improve the flow of urban life by providing elevators, escalators, and maintenance solutions.

Skills & Requirements

Must-have

  • Technical product support
  • Translate customer needs
  • Non-standard solutions
  • Offer presentation collaboration
  • New system offers development
  • Existing elevator modifications

Nice-to-have

  • Collaborative working culture
  • Employee engagement focus
  • Ethical business practices
  • Recognized good performance
  • Healthy and balanced life

Key Requirements

  • Degree or equivalent in engineering
  • Experience in elevator sector or construction
  • Digital skills (Microsoft Office, Autocad)
  • English language proficiency
  • Collaboration and teamwork skills
  • Relationship management with vendors and clients

Work Rights

Not specified

Tailored Resume

Cover Letter