Credit Welfare Agent

Octopus Energy Group

Cardiff, GB
On-site
Compassionate and resilient personality
Willingness to perform field-based lone working
Ability to set up sustainable repayment plans
Octopus Energy Group is seeking a compassionate Credit Welfare Agent to conduct welfare-focused home visits for customers in debt, helping them establish manageable repayment plans. The position requires strong communication skills and the ability to work independently in field settings, along with some desk-based tasks

Matching Summary

Match Score: 85

Octopus Energy Group is seeking a compassionate Credit Welfare Agent to conduct welfare-focused home visits for customers in debt, helping them establish manageable repayment plans. The position requires strong communication skills and the ability to work independently in field settings, along with some desk-based tasks.

Skills & Requirements

Must-have

  • Compassionate and resilient personality
  • Willingness to perform field-based lone working
  • Ability to set up sustainable repayment plans

Nice-to-have

  • Strong listening and communication skills
  • Problem-solving mindset for stressful situations
  • Experience with customer account resolution

Work Rights

Not specified

Tailored Resume

Cover Letter