It Service Manager

Bosch Global Software Technologies Private Limited

Pune, India
On-site
End-to-end it infrastructure delivery
Hpe greenlake expertise required
Multi-site manufacturing environment management
Bosch Global Software Technologies is seeking an IT Service Manager for their Pune office to oversee the delivery and governance of IT infrastructure services, ensuring adherence to service quality standards and leading IT transformation initiatives. The ideal candidate will have extensive experience in IT Service Management, particularly in multi-site environments, and will play a critical role in stakeholder management and team leadership

Job Summary

  • The role is responsible for the end-to-end delivery and governance of IT Infrastructure services across multiple sites.
  • Candidates must lead a multi-skilled team of over 15 members while managing vendor performance and delivery commitments.
  • The position serves as a key interface with senior VP-level leadership to present Monthly Service Reviews and Leading Performance Indicators.

Matching Summary

Match Score: 85

Bosch Global Software Technologies is seeking an IT Service Manager for their Pune office to oversee the delivery and governance of IT infrastructure services, ensuring adherence to service quality standards and leading IT transformation initiatives. The ideal candidate will have extensive experience in IT Service Management, particularly in multi-site environments, and will play a critical role in stakeholder management and team leadership.

Skills & Requirements

Must-have

  • End-to-end IT infrastructure delivery
  • HPE GreenLake expertise required
  • Multi-site manufacturing environment management
  • EUC, Storage, Network service oversight
  • SLA and KPI adherence enforcement

Nice-to-have

  • Strong stakeholder presentation skills
  • Vendor performance management experience
  • Team mentorship and development capability
  • IT transformation initiative leadership
  • Cost optimization and efficiency tracking

Key Requirements

  • 10-12 years in IT Service Management or Project Management
  • BE, BTech, BCA, BSc, MCA, MBA, or MSc qualification
  • Experience managing multi-site manufacturing IT environments

Work Rights

Not specified

Tailored Resume

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