Customer Support Specialist Level 1 (l1) - Us

Synthesishealth

Houston, United States
On-site
First-level customer support
Troubleshoot technical issues
Log customer interactions
We’re a mission and values driven company with tremendous dedication to our customers

Job Summary

  • We’re a mission and values driven company with tremendous dedication to our customers.
  • As a Customer Support Specialist L1, you will be the first point of contact for customers seeking assistance with our Synthesis technology solutions and services.
  • Collaborate with the product and engineering teams to stay up to date on new product features, updates and enhancements.

Matching Summary

We’re a mission and values driven company with tremendous dedication to our customers.

Skills & Requirements

Must-have

  • first-level customer support
  • troubleshoot technical issues
  • log customer interactions
  • omni-channel support options

Nice-to-have

  • mission and values driven
  • highly motivated
  • detail-oriented
  • exceptional service delivery

Key Requirements

  • Level 1 support experience
  • Ability to resolve within SLA

Work Rights

Not specified

Tailored Resume

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