Customer Service Representative

Destination Pet LLC

New Bern, NC, United States
Base: $13.00ph doe; bonus/equity: tips included; b...
Onsite
Standing and walking for extended periods
Lifting up to 40 lbs regularly
Availability on evenings weekends and holidays
Destination Pet LLC is seeking a Customer Service Representative for their Jill's Pet Resort location in New Bern, NC. The ideal candidate should be passionate about both pets and people, possess strong customer service skills, and be able to multitask effectively in a lively environment

Job Summary

  • The role involves welcoming pet parents and their furry VIPs like they just walked into a 5-star resort while managing check-ins and check-outs efficiently.
  • Employees must be able to lift 40 lbs, stand often, and work in an environment with cleaning supplies, pet hair, and occasional accidents.
  • The position offers part-time health, mental health, and telehealth benefits starting at $13.00/hour plus tips.

Matching Summary

Match Score: 85

Destination Pet LLC is seeking a Customer Service Representative for their Jill's Pet Resort location in New Bern, NC. The ideal candidate should be passionate about both pets and people, possess strong customer service skills, and be able to multitask effectively in a lively environment.

Salary

Base: $13.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • Standing and walking for extended periods
  • Lifting up to 40 lbs regularly
  • Availability on evenings weekends and holidays
  • High school diploma or equivalent required
  • Experience with multi-line phone systems

Nice-to-have

  • Previous customer service or retail experience
  • Love for animals and people
  • Ability to handle complaints professionally
  • Charm of a customer service pro
  • Willingness to roll up sleeves

Key Requirements

  • Must be 18 years or older
  • High school diploma or equivalent
  • 1+ year of customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter