The Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy
Job Summary
The Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy.
This position is primarily responsible for accurate patient registration information and timely completion of legal, ethical, and compliance documents.
Cook Children's Medical Center offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
Matching Summary
The Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy.
Skills & Requirements
Must-have
patient registration and scheduling
customer service and communication skills
knowledge of healthcare insurance
handling difficult situations tactfully
front office intake functions
Nice-to-have
medical terminology knowledge
flexible and calm demeanor
detail oriented and personable
knowledge of managed care
ability to work second shift
Key Requirements
High School diploma or equivalent
1-2 years hospital admissions or equivalent experience