Job Summary

• This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support.
• The role employs proactive monitoring techniques, offers site support for break-fix activities, and provides expertise in resolving complex issues.
• It coordinates departmental work, mentors the team, identifies improvement opportunities, and fosters positive working relationships.

Matching Summary

Skills & Requirements

Key Requirements

• 6-8 years related work experience
• High School Diploma/GED/Higher Secondary education

Work Rights