HP is seeking a Remote Technical Expert for their Indigo division in Tlaquepaque, Mexico, responsible for resolving technical issues related to HP Indigo press hardware and software while providing strategic consultation for innovative solutions. The ideal candidate will have extensive technical experience and strong communication skills, along with a focus on customer-centric solutions
Job Summary
This role is responsible for effectively resolving moderate to complex technical issues encompassing HP Indigo press hardware and software across internal and external businesses and end users as well as engaging as a trusted consultant for planning innovative solutions.
The role leads representative activities, collaborates to prevent or mitigate issues, architects and integrates solutions, and contributes to cross-functional projects while mentoring lower-level employees.
It supports initiatives aimed at amplifying business opportunities through innovative technologies, positioning the organization at the forefront of industry evolution.
Matching Summary
Match Score: 85
HP is seeking a Remote Technical Expert for their Indigo division in Tlaquepaque, Mexico, responsible for resolving technical issues related to HP Indigo press hardware and software while providing strategic consultation for innovative solutions. The ideal candidate will have extensive technical experience and strong communication skills, along with a focus on customer-centric solutions.
Skills & Requirements
Must-have
HP Indigo press hardware support
Remote technical troubleshooting
Hardware and software problem resolution
Cross-functional collaboration
Advanced technical expertise
Customer centric technical consulting
Nice-to-have
Effective communication skills
Learning agility
Digital fluency
Results orientation
Mentoring and coaching abilities
Key Requirements
7-10 years work experience
Four-year or Graduate Degree or equivalent experience