Large Format Print Field Service Technician

HP

Montreal, Quebec, Canada
Base: $24 - $35 cad ph; bonus/equity: not specifie...
On-site
Large format printing solutions
Color management fundamentals
Rip software (onyx or caldera)
In this dynamic field role, you’ll specialize in the installation, technical support, and servicing of HP’s large format printing solutions, supporting customers throughout their journey

Job Summary

  • In this dynamic field role, you’ll specialize in the installation, technical support, and servicing of HP’s large format printing solutions, supporting customers throughout their journey.
  • You will address technical and relationship challenges promptly and professionally, escalating complex issues as needed, and provide hands-on assistance for break-fix issues.
  • This position is a fixed, 5-year contract with the possibility of transitioning to full-time employment after the term.

Matching Summary

In this dynamic field role, you’ll specialize in the installation, technical support, and servicing of HP’s large format printing solutions, supporting customers throughout their journey.

Salary

Base: $24 - $35 CAD per hour; Bonus/Equity: Not specified; Benefits: Not eligible for collective benefits programs, but will receive vacation pay and provincial workers' compensation coverage.

Skills & Requirements

Must-have

  • Large format printing solutions
  • Color management fundamentals
  • RIP Software (Onyx or Caldera)
  • Break-fix troubleshooting
  • Customer experience champion

Nice-to-have

  • Proactive problem prevention
  • Team development contribution
  • Continuous process improvement
  • Collaborative team environment

Key Requirements

  • 6-8 years relevant experience
  • High school diploma or equivalent
  • Proficiency in French and English
  • Experience with large format printing systems
  • Familiarity with field service management platforms

Work Rights

Not specified

Tailored Resume

Cover Letter