Desktop Support Engineer

HP

Pune, India
On-site
Post-sales software services
Proactive monitoring for issue prevention
Troubleshoot it infrastructure problems
HP is seeking a Desktop Support Engineer in Pune, India, responsible for delivering post-sales software services, troubleshooting IT infrastructure issues, and ensuring high customer satisfaction. The role requires effective communication and technical skills to respond to various queries and perform under supervision

Job Summary

  • This role is responsible for delivering tailored post-sales software services to local accounts.
  • The role maintains high customer satisfaction by addressing requirements and resolving issues promptly.
  • The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.

Matching Summary

Match Score: 85

HP is seeking a Desktop Support Engineer in Pune, India, responsible for delivering post-sales software services, troubleshooting IT infrastructure issues, and ensuring high customer satisfaction. The role requires effective communication and technical skills to respond to various queries and perform under supervision.

Skills & Requirements

Must-have

  • Post-sales software services
  • Proactive monitoring for issue prevention
  • Troubleshoot IT infrastructure problems
  • Adhere to standards
  • Respond to a range of queries

Nice-to-have

  • High customer satisfaction
  • Address requirements promptly
  • Resolve issues promptly
  • Support operational plans

Key Requirements

  • Full time schedule
  • First Shift (India)

Work Rights

Not specified

Tailored Resume

Cover Letter