Customer Relationship Manager

Globe

Bacolod, Philippines
Building and maintaining strong client relationships
Client satisfaction, retention and loyalty
Effective communication and responsiveness
Responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention and loyalty

Job Summary

  • Responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention and loyalty.
  • Serve as the main point of contact for clients, ensuring effective communication and responsiveness to their inquiries or requests.
  • Stay updated with industry trends, market competition, and best practices in client relationship management.

Matching Summary

Responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention and loyalty.

Skills & Requirements

Must-have

  • building and maintaining strong client relationships
  • client satisfaction, retention and loyalty
  • effective communication and responsiveness
  • upselling and cross-selling opportunities
  • timely and effective issue resolution
  • client feedback and surveys

Nice-to-have

  • uniting people of passion
  • making a difference
  • creating a wonderful world
  • diversity, equity and inclusion

Key Requirements

  • 5+ years of sales in Technical, Enterprise, or B2B environment
  • Proven account management or other relevant experience
  • Experience in delivering client-focused solutions
  • Bachelor’s Degree in Any Field

Work Rights

Not specified

Tailored Resume

Cover Letter