External Recovery Lead

Santander UK

Lysaker, Norway
External recovery lead
Collections strategy implementation
Vendor performance management
The External Recovery Lead plays a key role in collections implementing the common Nordic strategy, actively managing, developing and optimizing the processes in co-operation with internal and external stakeholders

Job Summary

  • The External Recovery Lead plays a key role in collections implementing the common Nordic strategy, actively managing, developing and optimizing the processes in co-operation with internal and external stakeholders.
  • Closely following the vendor’s performance measuring KPI’s and benchmarking them against each other and taking necessary actions is part of the daily routine.
  • We offer an opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing.

Matching Summary

The External Recovery Lead plays a key role in collections implementing the common Nordic strategy, actively managing, developing and optimizing the processes in co-operation with internal and external stakeholders.

Skills & Requirements

Must-have

  • External Recovery Lead
  • collections strategy implementation
  • vendor performance management
  • KPI measurement and execution
  • campaign design and execution
  • cross-functional cooperation

Nice-to-have

  • strategic mind-set
  • analytical and data driven
  • solution-oriented
  • structured and proactive leader
  • professional yet informal culture

Key Requirements

  • Good Knowledge in debt collection
  • Good Excel skills
  • Written and spoken English and Norwegian
  • Ability to travel on frequent basis

Work Rights

Not specified

Tailored Resume

Cover Letter