Customer Service Engineer

trendmart.club

Tokyo, Japan
It support experience
Troubleshooting applications
Effective communication skills
As a Customer Service Engineer, you will provide support services for our security products to corporate users

Job Summary

  • As a Customer Service Engineer, you will provide support services for our security products to corporate users.
  • You will collaborate closely with various departments to derive optimal and rapid solutions to problems.
  • This role offers an environment to grow as a specialist in security products while enhancing your knowledge in various infrastructure fields.

Matching Summary

As a Customer Service Engineer, you will provide support services for our security products to corporate users.

Skills & Requirements

Must-have

  • IT support experience
  • Troubleshooting applications
  • Effective communication skills

Nice-to-have

  • Knowledge of cloud technologies
  • Experience with security products
  • Ability to work in a team

Key Requirements

  • 2+ years in IT support or related fields
  • Business-level Japanese proficiency
  • Experience in troubleshooting Windows/Linux applications

Work Rights

Not specified

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